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Terms & Conditions

1. Introduction

Welcome to MyClinicBooking. These Terms & Conditions govern your access to and use of the MyClinicBooking platform, website, and related services.

By accessing or using the platform, you agree to be bound by these Terms.

2. Services

MyClinicBooking provides an online platform that enables patients to discover healthcare providers, book appointments, receive appointment notifications, and manage bookings.

MyClinicBooking is not a healthcare provider and does not provide medical advice, diagnosis, or treatment.

3. Patient Responsibilities

Patients agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of account credentials.
  • Attend booked appointments or provide reasonable notice of cancellation.
  • Use the platform lawfully and responsibly.

4. Clinic Responsibilities

Clinics and practitioners agree to:

  • Maintain accurate schedules and availability.
  • Provide accurate clinic and practitioner information.
  • Comply with applicable healthcare and privacy laws.
  • Ensure any information published on the platform is accurate and current.

5. Appointment Bookings

Appointment availability is controlled by participating clinics.

MyClinicBooking facilitates appointment scheduling but does not guarantee appointment availability, treatment outcomes, or healthcare services.

6. Fees

Any subscription fees, service fees, or other charges will be communicated separately and may be updated from time to time.

7. Intellectual Property

All content, trademarks, software, and intellectual property associated with MyClinicBooking remain the property of MyClinicBooking or its licensors.

8. Limitation of Liability

To the maximum extent permitted by law, MyClinicBooking shall not be liable for indirect, incidental, special, or consequential damages arising from use of the platform.

9. Suspension and Termination

We reserve the right to suspend or terminate access where users violate these Terms or applicable laws.

10. Changes

We may update these Terms periodically. Continued use of the platform constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by the laws of Malta.

12. Healthcare Services Disclaimer

MyClinicBooking is a technology platform that facilitates appointment scheduling and related communications between patients and healthcare providers.

MyClinicBooking is not a healthcare provider and does not provide medical advice, diagnosis, treatment, prescriptions, healthcare recommendations, or emergency services.

Healthcare providers and clinics listed on the platform are independent entities and are solely responsible for:

  • The healthcare services they provide
  • Clinical decisions and treatment recommendations
  • Patient care and outcomes
  • Maintenance of medical records
  • Compliance with professional, regulatory, and legal obligations

Medical records generated during the course of treatment are maintained by the relevant clinic or healthcare provider and are not owned by MyClinicBooking.

Patients should contact their healthcare provider directly regarding medical records, treatment decisions, test results, prescriptions, or any clinical matters.

In the event of a medical emergency, patients should immediately contact emergency services and should not rely on the platform for urgent medical assistance.

13. Contact

Questions regarding these Terms may be directed to info@myclinicbooking.com.